Quick answer: Endorsement turns an approved Employment Pass into a valid pass for the named employer. ESD offers two options: endorsement at ESC KLIA Terminal 1 or 2, which needs no appointment, or at the MYXpats Centre at Surian Tower with an ePASS generated through ESD Online. It must be done within 30 days. With ePASS, no sticker is attached to the passport, and a corrected ePASS is available within 3 to 5 working days if details were wrong.
- Two options: ESC KLIA Terminal 1 or 2, or the MYXpats Centre.
- Endorse within 30 days.
- ePASS means no sticker is attached to the passport.
- A re-attempt sticker delivery costs RM50, excluding 5% SST.
- A corrected ePASS takes 3 to 5 working days.
Where and How
| Option | Detail |
|---|---|
| ESC KLIA Terminal 1 or 2 | For employees arriving from abroad, no appointment needed |
| MYXpats Centre, Surian Tower | ePASS generated through ESD Online |
| Manual endorsement at the MYXpats counter | The only option if an application is returned at the pass printing stage |
Documents
- Original passport.
- Approval letter for endorsement.
- MYXpats entry approval letter where required.
- Passport ID page, visa sticker if applicable and flight ticket, uploaded at the endorsement stage.
- Any supporting documents Immigration requests.
Timing and Fees
| Item | Detail |
|---|---|
| Endorsement deadline | Within 30 days |
| ESC KLIA endorsement after verification | Three working days after complete submission |
| ePASS after payment | One working day |
| Corrected ePASS | 3 to 5 working days |
| Sticker re-attempt delivery | RM50 each, excluding 5% SST, unlimited requests |
| Uncollected sticker | Cancelled after 30 days, no refund |
When Endorsement Fails
A retour pass arises when the sticker could not be endorsed on the physical passport. If an application is returned at the pass printing stage, the only option is manual endorsement at the MYXpats counter. Errors in ePASS details are corrected by email to the helpdesk or by walking in with documents.
Need a pass sorted out? WhatsApp us. We will check your case before you apply.
Mistakes
Waiting until day 29
Allow time for corrections.
Wrong details in the system
Corrections add days.
Forgetting to collect the sticker
Cancelled after 30 days.
How We Help
What we handle for you
Before you apply
- Check that your company meets the requirements and that the post and salary fit the right category.
- Prepare your business plan and financial plan from your company idea or business model, where the application needs one.
Application
- Prepare and submit the pass application and respond to Immigration's queries.
Why companies choose us
End-to-end under one roof
- We handle company incorporation, accounting and payroll as well as expatriate pass applications, so your structure, payroll and hiring plan stay aligned.
- The company is set up correctly from day one.
We check before you invest
- We confirm eligibility, including whether you can hire the expatriates you need, before a foreign investor decides to incorporate in Malaysia.
- Neutral Consulting PLT is a Kuala Lumpur firm led by a Managing Partner who is a member of the Malaysian Institute of Accountants.
Frequently Asked Questions
Quick answers.
What is Employment Pass endorsement?
The step that issues the approved pass for the named employer.
How long do I have to endorse?
30 days.
Where can I endorse?
ESC KLIA Terminal 1 or 2, or the MYXpats Centre at Surian Tower.
Do I need an appointment?
Not at ESC KLIA, according to ESD's FAQ.
What is ePASS?
An electronic pass, so no sticker is attached to the passport.
What documents are needed?
Passport, approval letters, and the documents uploaded at the endorsement stage.
What if the ePASS has an error?
Email the helpdesk or walk in. The updated ePASS takes 3 to 5 working days.
What is a retour pass?
A pass whose sticker could not be endorsed on the physical passport.
What does re-delivery cost?
RM50 per attempt, excluding 5% SST.
What happens if I do not collect the sticker?
It is cancelled after 30 days with no refund.
Does endorsement work for renewals?
ePASS covers new and renewal applications for the Employment Pass and Dependent Pass.
Can you handle endorsement?
Yes. We prepare and track it.
Sources
Official sources
- Immigration Department (ESD), Endorsement procedure at ESC KLIA
- Immigration Department (ESD), MYXpats FAQs
- Immigration Department (ESD), MYXpats Centre FAQ
- Immigration Department (ESD), ESD Online Guidebook V5 (September 2024)
This page is general information, not legal advice. Agencies change their requirements, so confirm the current rules with the Immigration Department (ESD) and MIDA, or with us, before you act. Checked November 2026.
Talk To Us Now
Hiring or relocating an expatriate? We will check your case first. All consultations are by video call.